Privacy Policy
Last updated: January 5, 2026
Introduction
MindBridge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Your privacy is of utmost importance to us, and we handle your personal data with the care and respect it deserves.
Information We Collect
Personal Information
- Name and email address
- Account credentials (securely hashed)
- Payment information (processed securely through Stripe)
- Profile preferences and settings
Session & Reflection Data
- Conversation transcripts from guided sessions
- Reflections and journal entries
- Initial interview responses
- Session summaries and AI-generated insights
- Progress metrics and goals
How We Use Your Information
- To provide and maintain our Service — Delivering AI-guided sessions and features
- To enable human oversight — Allowing your assigned Professional Guide to review and share written notes
- To improve our service — Enhancing AI models and user experience (anonymized data only)
- To communicate with you — Account updates, service announcements, and support
- To ensure safety — Detecting and responding to safety concerns per our protocols
Data Security
We implement industry-standard security measures to protect your personal data:
Encryption at Rest
All stored data is encrypted
Encryption in Transit
TLS 1.3 for all connections
Access Controls
Role-based permissions
Audit Logging
Comprehensive activity logs
While we strive for maximum security, no method of transmission over the Internet is 100% secure. We continuously monitor and update our security practices.
Your Rights
You have the following rights regarding your personal data:
- AccessRequest a copy of your personal data
- CorrectionUpdate or correct inaccurate information
- DeletionRequest deletion of your personal data (right to be forgotten)
- ExportDownload your personal data in a portable format
- Opt-outUnsubscribe from marketing communications
To exercise any of these rights, please contact us at admin@themindbridge.app
Contact Us
For privacy-related questions, concerns, or to exercise your personal data rights:
We aim to respond to all privacy inquiries within 30 days.
Questions about your privacy? Contact us